Terms of Service

You must be at least 18 years old and authorised to act on behalf of a business operating in Egypt. By using the Services you confirm that the information you provide is accurate and that you are authorised to enter into these Terms.

Dofaa provides a business-to-business trade-credit platform that enables merchants to purchase from suppliers and repay in instalments through a revolving credit line. Dofaa is not a bank. All credit is subject to assessment and approval and may be declined or withdrawn at our discretion.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorised use.

To use credit features you must complete identity and business verification. You agree to provide accurate documents and information, and we may refuse or suspend access if verification cannot be completed.

Approved credit limits, fees, profit/interest and instalment terms are shown in the app before you commit to a plan. You agree to repay all approved amounts on their due dates. Late or missed payments may incur fees and affect your credit limit and eligibility.

Payments are processed through third-party providers such as Paymob and Fawry. Your use of those services is also subject to their own terms.

You agree not to misuse the Services, provide false information, infringe the rights of others, or use the Services for any unlawful purpose, including money laundering or fraud.

The Services, including the Dofaa name, logo and content, are owned by Dofaa and protected by law. You may not copy, modify or distribute them without permission.

The Services may rely on or link to third-party services. We are not responsible for the content or practices of those third parties.

The Services are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law.

To the maximum extent permitted by law, Dofaa shall not be liable for any indirect, incidental or consequential damages arising from your use of the Services.

You agree to indemnify Dofaa against claims and losses arising from your breach of these Terms or misuse of the Services.

We may suspend or terminate your access if you breach these Terms or where required by law. You may stop using the Services at any time, subject to repaying any outstanding amounts.

These Terms are governed by the laws of the Arab Republic of Egypt, and any dispute is subject to the jurisdiction of the competent Egyptian courts.

We may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms? Contact us at hello@dof3a-eg.com.